Frequestly asked Questions
We sell our wallpaper by the square metre. We also customise our wallpapers to suit your wall’s dimensions so that you do not have to purchase extra material (or have any shortages). Your final wallpaper is fitted perfectly to your wall. If you would like to know the final cost for your wall, please send us your wall’s dimensions in cm and we can provide you with a quote and further information. If you have any issues measuring your wall, we have some very helpful measuring tips here: https://storiesforwalls.com/pages/how-to-measure
No we currently only sell our wallpapers as custom designs fitted perfectly for your wall. If you would like to know the final cost for your wall, please send us your wall’s dimensions in cm and we can provide you with a quote and further information.
If you would like to receive a discount, please make sure you subscribe to our newsletter or sign up for our trade program. If you are purchasing two or more wallpapers at a time, we also offer a 10% discount. You can subscribe to our newsletter here: storiesforwalls.com
We stand by the quality of our wallpapers and the beautiful range of designs we offer. Our wallpaper material is both repositionable and removable and is 99% block out (great for hiding small wall blemishes), and PVC free and non toxic. Our wallpaper does not have any cheap nasty vinyl chemicals and our designs are unique and made with love. We have happy customers across the globe and we’re sure you will be happy with your purchase too.
There are two ways you can order. You can order directly from our website using our helpful online calculator. Once you have chosen your material and entered your wall’s measurements, you can add your wallpaper to your cart and check out. If you are unsure of ordering online, drop us an email and we would be happy to assist. Once we know your wall’s measurements, we can send you a direct link to purchase online. Too easy!
Thank you for your recent enquiry regarding our wallpapers. We don’t actually have a warehouse or bricks and mortar store. We are just online, however if you’d like to see a sample before you order, you can order a sample from any product page on our website. Our samples are only AUD10 and delivery is free to our Australian customers. If you would like to order lots of samples, please drop us a line and we can provide a bulk discount.
If you would like to see our full range of products our website is our best catalogue. Every product that we sell is displayed on our website, including images of our products installed so you can see how they look on a wall. You can also order a sample from any of our wallpaper product pages. Our samples are only AUD10 and delivery is free for Australian customers. If you would like to order lots of samples, please drop us a line and we can provide a bulk discount.
Regardless of whether you’re an experienced DIY-er, or installing your very first wallpaper, we have a great installation guide to support you here: https://storiesforwalls.com/pages/peel-and-stick-wallpaper-installation-guide. With our step by step instructions, you can feel confident that you can install your beautiful new wallpaper like a professional.
If you are an interior designer or stylist, we would like to invite you to participate in our trade program. Once you have placed your first full priced order with us, your subsequent orders will receive an ongoing 10% trade discount. By joining our trade program, you will receive exclusive pricing and products, complimentary sampling and brand recognition across our social media platforms, plus many other exciting perks. If you would like to join our trade program you can register here: https://www.paper-pop.com/pages/our-trade-program
Our peel and stick material is completely repositionable and removable with 99% guarantee that your wall surface will be glue/residue free and can be repositioned multiple times. However due to various conditions of customer's walls and the qualities of paints used on their walls, (which we cannot assess before you install your wallpaper), we cannot 100% guarantee that any paintwork will be lifted when you remove your wallpaper. To minimise any risk of removing paintwork, we always recommend pulling your wallpaper up against itself both slowing and carefully at a 180° angle.
Our samples are W30cm x H40cm. The cost for each sample is $10 each with free delivery. If you would like to order several samples at a discounted rate, please contact us with the details of your preferred designs and material, and we will send you a link to purchase.
Cancellation of orders depends on the status of your order. If your wallpaper has been printed, your order cannot be cancelled. If your artwork has been created but not printed, a $50 artwork fee will apply to your refund. If you wish to cancel your order, please contact us as soon as possible.
Stories for Walls does not hold stock. Every product is made to order and therefore, every order is made and prepared especially for you. Therefore, we cannot offer returns, exchanges or refunds for any reason except for damaged or defective prints (unless you cancel before printing commences). Please ensure you have selected the correctly sized piece for your space before placing your order. If you believe a print or product is defective, please get in touch within 7 days of receiving your order and send us some photos so that we may assess the issue.
Stories for Walls checks every purchase meticulously before despatch. However in the unlikely event that your wallpaper has been damaged during transit please contact us and provide photos so that we may assess the damage. All of our products are shipped in sturdy, tubes to ensure your wallpaper arrives safely. Our peel and stick wallpaper is also very sturdy. It is extremely hard to tear and can be crumpled and creased into a ball and then flattened out against your wall without visible creases, so if your wallpaper has been dented or creased during transit, it may not actually be damaged.
Measuring doesn't have to be stressful affair. There's only two meausrements we need. The width and height! If you follow these guidelines - https://storiesforwalls.com/pages/how-to-measure you can be confident you'll order enough material to cover your wall.